Facility Services Powered by Automation
About SBX
SBX, part of the SoftBank Group, delivers fully integrated facility management services by combining human expertise with AI-driven robotics and intelligent automation.
Backed by SoftBank Group's network of advanced AI and robotics technologies, we are redefining how cleaning, security, and building maintenance are delivered — solving labor shortages, improving performance, and raising the standard of service across every site.
By leveraging technology to automate repetitive tasks, we are able to deliver higher service quality, measurable efficiency gains, and disciplined cost control.
Why Choose SBX?
01. AI-Driven, Cost-Efficient & High-Quality Operations
- Backed by extensive experience and a proven track record in AI robot deployment across facility operations.
- Robotics-enabled automation lowers operating costs while delivering consistently high performance standards.
02. Complete Operational Visibility Through Data
- Cleaning coverage, patrol activity, equipment conditions, and usage data are captured and visualized in real time.
- Objective data enables quantitative evaluation of performance and cost-effectiveness.
03. Continuous Optimization Through AI Learning
- Accumulated operational data allows AI to automatically optimize workflows for each facility.
- As more data is collected, operations continuously adapt and improve over time.
Integrated Facility Management Solutions
Our comprehensive Facility Management (FM) solutions optimize facility operations through technology, data, and expert services.
Cleaning Services
Maintain high-quality environments while controlling costs through data-driven cleaning operations. By leveraging IoT devices and analytics, we visualize cleaning performance and design optimal cleaning plans tailored to each facility.
- Advanced technologies and smart devices
- Data-driven cleaning planning and execution
- Optimized service specifications for cost reduction
Security Services
Ensure safe and secure facilities 24/7 with advanced security systems and experienced professionals. Digital monitoring and AI-enabled operations enable rapid response while improving efficiency and service quality.
- Enhanced security quality through AI-driven monitoring
- Streamlined and advanced security operations
- Integrated cameras and security robots to address labor shortages
Engineering & Maintenance Services
Extend asset lifecycles and minimize downtime through preventive and planned maintenance. IoT-based monitoring enables continuous visibility into equipment conditions and supports proactive maintenance.
- Efficient and labor-saving preventive maintenance operations
- Visualization of facility and environmental conditions
- Maximization of facility value and operational performance
Industry Use Cases
Optimized Facility Management solutions tailored to the unique needs of each industry.
Corporate Offices
Robotics-enabled FM solutions for stable, efficient office operations.
- Optimized cleaning and security coverage
- Cost visibility and control
- Consistent workplace comfort
Industrial
Robotics-enabled FM solutions for stable, high-quality industrial operations.
- Efficient inspections with reduced labor
- Lower downtime risk through preventive maintenance
- Consistent production environment quality
Data Centers
Robotics-enabled FM solutions for secure, always-on data center operations.
- Labor-saving patrol and monitoring
- Continuous equipment condition monitoring
- Stable, high-level security
Retail
Robotics-enabled FM solutions for efficient and comfortable retail environments.
- Optimized operations across shared commercial spaces
- Reduced workload for tenant coordination and support
- Consistent environmental quality across retail facilities
Hospitality
Robotics-enabled FM solutions for consistent hospitality operations.
- Standardized cleaning quality
- Reliable operations with limited staffing
- Consistent guest environments
Multifamily Residential
Robotics-enabled FM solutions for efficient, high-quality multifamily residential communities.
- Net Operating Income improvement
- Standardized cleaning operation
- Improved cleanliness from automation
Healthcare
Robotics-enabled FM solutions for hygienic, reliable healthcare environments.
- Consistent cleaning quality
- Reduced staff workload
- Stable facility operations
Senior Living
Robotics-enabled FM solutions for safe, comfortable senior living environments.
- Consistent cleaning quality
- Reduced staff workload
- Reliable daily operations
News
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2026.3.24InformationSBX Corporate website has opened
Global Network
SBX AMERICA
Founded in the United States, Green Clean Commercial is the latest company to enter the SBX global network. Green Clean supports over 200 customers across 34 states, with nearly 200 front-line staff delivering high-quality cleaning services across commercial, retail, healthcare, education, hospitality, and other key industries. With an advanced technology stack, eco-friendly cleaning practices, and data-driven decision-making, Green Clean delivers best-in-class comprehensive facility services with enhanced efficiency.
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SBX JAPAN
Founded in Kobe in 1956, Daiwa Kensosya has grown into a trusted comprehensive building management company in Japan, with decades of expertise in facility maintenance. Today, the company delivers integrated services—including cleaning, security, and equipment management—while also supporting property owners with tailored management strategies and tenant-focused solutions through its nationwide network. Guided by long-standing professional expertise and a commitment to quality, Daiwa Kensosya continues to provide safe, comfortable environments built on trust and lasting partnerships.
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SBX AUSTRALIA
Millennium Services Group Pty Ltd, founded in 2003 and is a leading provider of security, cleaning, and integrated services across Australia and New Zealand. With a workforce of over 5,000 personnel and offices in major cities in Australia and New Zealand, Millennium offers a comprehensive range of services supported by state of the art operating platforms that are the foundations of Millennium’s compliance, rostering, payroll, and facilities management. After joining the SBX global network, it has allowed Millennium to further invest and expand into autonomous cleaning equipment, and AI technology to enhance cleaning and security services, operational efficiency.
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SBX SINGAPORE
Founded in Singapore in 2003, Conrad Maintenance (“Conrad”) has been regarded as one of the fast, emerging players, providing dedicated and quality cleaning service in the ever-changing landscape of the cleaning industry. With over 350 staffs, Conrad has expanded its team steadily, covering more than 150 sites in Singapore for various industries. To further grow and meet the expectations of the clients, Conrad has equipped themselves with the latest technology and robotics trends in pace with facilities management, as part of the SBX Group, allowing Conrad to deliver the best-in-class cleaning service combining the strengths of a talented team with a fleet of holistic robotics, AI and IOT solutions.
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SBX UNITED KINGDOM
Founded in the UK, Birkin Group has evolved into a technology-led facilities services company within the SBX global network. Today, Birkin supports over 400 client sites across the UK with more than 1,500 front-line staff, delivering cleaning and hygiene services across commercial, education, leisure, and hospitality. Through the adoption of robotics and data-driven cleaning processes, Birkin continues to enhance efficiency, service quality, and sustainability across complex operating environments.
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Get in Touch
Contact us to discuss your needs and request a quote. This link will take you to an SBX Group company website.
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